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Tag Archives: Customer Experience

Strategy. Tools. Tactics.

November 15, 2010 Customer Experience marketing from the inside out Navel Marketing Social Media Marketing viral marketing word-of-mouth marketing Leave a Comment

Why I STILL Love My iPhone

March 31, 2009 Apple AppStore Blackberry Customer Experience Customer Service iPhone iPod ITunes Store Skype smart phone Starbucks 2 Comments

Gandhi on Customer Service

gandhi_customer_service1
November 12, 2008 Customer Customer Evangelism Customer Evangelists Customer Experience Customer Service Gandhi 4 Comments

Get Out!…and Other Bad Examples of Customer Service

April 30, 2008 Coffee Shop Marketing Customer Evangelism Customer Experience Customer Service Dawson Taylor Don Peppers Employee Handbook Nordstrom Service Thomas Hammer word-of-mouth marketing 5 Comments

Take a Lesson From the King

April 3, 2008 Burger King Customer Evangelism Customer Experience word-of-mouth marketing Leave a Comment

When Advertising Can Make You a Mockery

Idaho Vandal Poster (Cover your eyes!)
April 3, 2008 Customer Experience Football Idaho Oiled Photo Poster Toughness Vandals word-of-mouth marketing 3 Comments

Creativity in Advertising

November 21, 2007 Advertising Creativity Customer Evangelists Customer Experience Seth Godin Woot Leave a Comment

My Precious…

November 16, 2007 Apple Customer Evangelists Customer Experience iPhone iPod Mac Technical Support 4 Comments

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Photos

Dove Customer Evangelism
Qwest Service Truck
(Creit Compete.com)
gandhi_customer_service1 cimg3375
The Gutenberg Printing Press The Television The Internet YUDU Screenshot
Evolution from Web 1.0 to Web 2.0 to Web 3.0
Declining Terms of Trade
Idaho Vandal Poster (Cover your eyes!)
Coffee Shop

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"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat." -Sun Tzu

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Recently Tweeted

  • Bucking the trend and seeing The Internship. Man of Steel next week. (at @HarkinsTheatres SanTan Village 16) 4sq.com/11mLb95 5 days ago
  • Great article on the decline in luxury home inventory. It also cites one of our own, @Walt_Danley, in the article. lnkd.in/BEy7nx 5 days ago
  • According to #RealEstate expert, @walt_danley, Why the real estate market is far from bubble territory marketwatch.com/story/phoenix-… 1 week ago
  • RT @walt_danley: Housing market now the 'tailwind' pushing economic growth - Phoenix Business Journal ow.ly/lic0e 1 week ago
  • RT @walt_danley: ZERO bank-owned luxury homes in some areas | PHX foreclosure rate down sharply from a year ago - ow.ly/lykcS 1 week ago

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